The size of the dairy farm will determine the characteristics of a milk quality program. We work with farms ranging in size from 2,000 to 10,000 milking cows. On these farms the people who make decisions are not the same as the people who do the work. It implies that the key to a successful milk quality program is not only the understanding of good practices by dairy managers, but also requires that quality work is done by the farm workers. Therefore, the consultant’s work is not only to provide advice, but also to offer work organization plans and strategies to teach, train and monitor the workers.
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